HR Advisory
Structured HR support for addressing employee issues requiring intervention, investigation, or resolution, delivered by professionals familiar with Philippine labour law.
About this service
What we deliver
Our HR Advisory service provides structured support and guidance for addressing employee issues that require intervention, investigation, or resolution beyond basic HR admin. This includes performance concerns, conduct issues, grievances, or disputes that may arise during employment. Delivered by experienced HR professionals familiar with Philippine labour law and cultural nuances, we help you resolve situations calmly, fairly, and in a way that protects your business and team integrity.
What's included
Coverage you can rely on
Clear inclusions so you know exactly what to expect from day one. Adjust the stack to match the scale of your team or project.
Guidance on responding to employee issues such as absenteeism, underperformance, and misconduct
Advisory support for conflict resolution and mediation between staff or management
Guidance and recommendations for appropriate documentation (e.g. warnings, improvement plans, incident reports)
Advice on alignment with local employment laws and employer obligations, especially within the context of an EoR arrangement
Support in designing structured escalation pathways to ensure procedural fairness and reduce legal or reputational risk
Optional strategic input on exit planning or offboarding processes where issues remain unresolved
Engagement may be initiated by management, employee concern, or flagged through Ryoss behavioural monitoring
Investment
Pricing
AUD $350 / USD $250 per month (retained 2 hours), AUD $175 / USD $125 per additional hour
Reactive support billed hourly after initial triage.
Applications
Use Cases
Common scenarios where this service delivers measurable value.
Attendance Issues
Addressing repeated lateness or absenteeism among remote team members with structured intervention.
Communication Breakdown
Mediating a breakdown in communication between an employee and supervisor to restore working relationships.
Performance Improvement
Formalising a Performance Improvement Plan (PIP) for underperformance with clear documentation and milestones.
Workplace Complaints
Responding to a harassment or bullying complaint in a culturally sensitive and legally compliant way.
Managed Separation
Supporting a fair and documented separation when issues cannot be resolved through other means.
Process
How It Works
A clear, structured approach to get you up and running.
Trigger & Scope
A request is made by you, the employee, or Ryoss to escalate a concern requiring advisory support.
Initial Review
We assess the issue, review documentation, and determine the appropriate next steps based on severity and context.
Mediation & Action
We engage with the relevant parties to mediate, guide, or document the situation professionally.
Reporting
A written summary of the issue, action taken, and recommendations is provided for your records.
Follow-Up
We track agreed outcomes, monitor for recurrence, and escalate further if needed to ensure resolution.
Let's talk
Ready to get started?
Tell us about your team, timeline, and outcomes. We'll respond within one business day.
Whether you're exploring options or ready to move forward, we're here to help. Our team has helped businesses of all shapes and sizes establish and scale their operations in Southeast Asia. We understand the challenges and know how to navigate them efficiently, so you can focus on what matters most: growing your business.
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